Missing or broken piece
Email info@alaskitchen.com and tell us what happened. We'll sort it out.
Contact
We're here to help
Something missing from your kit, a piece arrived broken, or you just have a question? Send us an email and a real person will get back to you.
info@alaskitchen.com
Irasshaimase!
Help using your kit
Most questions are answered in our short video tutorials and the free recipe ebook. Still stuck? Email us.
Orders and returns
Our kits are sold on Amazon, so shipping, returns and refunds go through your Amazon account under Your Orders.
Missing or broken pieces
What to include in your email
These details let us fix things on the first reply.
- Your Amazon order number, found under Your Orders
- Which kit you have: classic, premium black or red
- What's missing or broken
- A photo if something arrived damaged